Shipping & Payment

Same-day dispatch. Tracked delivery.

Answers to common questions about our research peptides – testing, certificates of analysis, reconstitution, UK shipping, and payments. All products are sold for research use only.

Place your order before 2pm UK time, Monday to Friday, and it goes out the same working day. Orders after the cut-off, on weekends, or on UK bank holidays ship on the next working day.

Lyophilised vials are vacuum-sealed and shipped in temperature-stable, plain padded mailers. No external branding mentions the contents.

We deliver to Jersey, Guernsey and the Isle of Man at the same prices as the mainland, including free delivery over the threshold above, and you choose from the same Royal Mail Tracked 24 and Tracked 48 options at checkout. Island parcels are handed to the local postal service for the final leg, so allow a little longer than a mainland delivery. Isle of Man parcels carry no customs paperwork; Jersey and Guernsey parcels travel with a customs declaration, which we complete for you.

Jersey may charge 5% GST on orders over £60 (including any postage), set by the Government of Jersey and payable by you. It is not always applied. If Jersey Customs do charge it, they contact you with a payment reference before delivery; Jersey Customs do not add a handling fee, and Jersey Post deliver as soon as it is paid. Guernsey currently has no import charges. There is nothing you need to do in advance.

We do not yet ship outside the UK and Crown Dependencies.

We use secure pay-by-bank (open banking). At checkout you are redirected to approve the payment directly in your own banking app – there are no card details to enter, and we never see or store your payment information. Prices are shown in GBP and are the total price payable for the products; no VAT is added at checkout, and delivery is charged separately as set out above.

You can cancel your order for any reason within 14 days of the day you receive it. The right applies to each vial while it remains sealed and unused; once a seal is broken that vial can’t be returned, for health and hygiene reasons, but still-sealed items can. If your order arrives damaged, incorrect, or faulty, we’ll replace it or refund you in full and we pay the return postage. See our full returns and refunds policy for how to cancel, the model cancellation form, and how to report an issue.

Important

For research use only.

Not for human consumption.

KYRO supplies research-grade peptides for laboratory and in-vitro studies only. They are not medicines, hold no UK marketing authorisation, and are not presented to diagnose, treat, cure, prevent, or mitigate any condition. We do not provide therapeutic, dosing, or medical advice. By placing an order you confirm you are 18+ and acting as a qualified person in a research capacity.

Independent UK supplier of high-purity research peptides. Every batch HPLC-tested, cold-chain stored, and dispatched same-day from our Greater London facility.

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